Sign in to your Octopus account
Use the account for the home you want to review. If you cannot sign in, the tariff name and meter details are usually printed on a recent bill.
Energy supplier · Aveum setup guide
Prepare your Octopus Energy details
Find the tariff and meter information Aveum needs to identify the right energy data for your home.
Integration in progressConnection route: Public tariff data
The quick checklist
- 1Open the Octopus web account or a recent bill for this home.
- 2Note the account number and full electricity tariff name.
- 3Check the tariff region, meter type and time-based rates.
- 4Use the public tariff listing in Aveum; do not enter an API key here.
Before you begin
Have a recent electricity bill and access to the Octopus web account for this home. Aveum’s current Octopus route is for public tariff information only: it does not sign in to your supplier account, read meter data or require your API key.
Step-by-step
Find your account number
Look on the account dashboard or a recent bill and copy the full electricity account number. It commonly begins with A-. If an account covers more than one address, confirm which property the tariff belongs to.
Record the complete tariff name
Open the electricity account details and note the tariff name, including its region and any time-of-use wording. A display name from a billing app may be shortened, so use the supplier’s full product name.
Check your meter and rates
Note whether the home has a smart meter and record the import and export rates for the relevant time periods. Compare meter type, region and payment method with the details on your bill.
Know where API access lives (if another service asks)
In the Octopus web account, look in account settings—often under Personal details and Your settings—for Developer settings or API access. Aveum does not currently use this key. Only create or replace one when the service you are setting up explicitly requires it; replacing a key may affect other services.
Review what Aveum currently shows
Use Aveum’s public tariff listing to compare the tariff product and rates. A tariff appearing in the list does not mean Aveum has accessed your Octopus account or meter readings.
What a confirmed connection means
A setup can pass through several checks. One successful step does not automatically confirm every other part.
- You have identified the correct Octopus account and electricity tariff.
- The tariff name, region and rate structure match the information on your bill.
- Aveum’s public tariff listing shows the relevant tariff. This does not confirm an authenticated account connection or smart meter data.
Troubleshooting
I cannot find the tariff name
Check the electricity section of a recent bill or open the account’s tariff details in a web browser. If the name has changed after a renewal, use the current account details.
The rates do not match what I expected
Check the tariff version, region, payment method and time-of-use periods. Some tariffs have separate rates by time or meter register, so a single headline rate may not describe the whole tariff.
I cannot see my tariff in Aveum
The public listing may not include every tariff or regional variant yet. Keep using the figures shown by your supplier and check compatibility again later; do not send account credentials to support.
Common questions
Does this guide connect my Octopus account to Aveum?
No. Aveum’s current Octopus route covers public tariff information. It does not sign in to your account, read your meter or need your API key.
Where can I find the account number?
Check the online account dashboard or a recent electricity bill. Copy the complete number and make sure it belongs to the property whose tariff you are reviewing.
Is an API key the same as my Octopus password?
No. An API key is a separate credential. Aveum does not currently ask you for one. Never put your account password into an API-key field.
Can I find API access in the Octopus mobile app?
Account options can differ between the app and website. If you are setting up another service that specifically needs a key and cannot find it in the app, check your Octopus web account settings.
Should I regenerate a key if I already have one?
Not just to prepare for Aveum. A new key can replace the old one and interrupt services that depend on it. Check which services use your current key before replacing it.
Can Aveum change my supplier or tariff?
No. Aveum does not switch your energy supply or change your tariff. Any tariff details shown are there to help you understand your setup.
Why do I need the region and meter details?
Tariff products and rates can vary by region and meter configuration. Matching the complete details helps avoid comparing your home against the wrong product.